Storefront glass doors, back doors that take deliveries, and an office suite with too many keys floating around all have simple fixes. We rekey, repair closers and pivots, install exit devices where a crowd must leave in one motion, and keep your key list manageable.
From the shop
We think of a lockout as the start of a relationship, not a one-off rescue. Once the door is open we take a moment to look at why it happened: a latch that locks behind you when the wind slams it, a key worn past the point of reliability, a spare that lives nowhere. A small fix or a second key cut often means we never see you in the cold again.
— Huron Heights Lock & Key Co.
Hours
Locksmith services
Our work covers doors and the things that secure them: locks, keys, cylinders, safes, keypads and the electronic hardware that has quietly replaced keys in many buildings. The groups below help you find the right page, and the phone number helps when reading is not the mood.
Lockouts
A lockout is stressful in proportion to how long it drags on. We keep the phone questions to the essentials, ask you to have identification or a document showing the place is yours, and explain the opening method before touching the door.
Change or rekey
Front doors, back doors, patio sliders, garages, mailboxes and the bedroom door with the lock that never worked. Residential services cover every entry point in a house or condo, with choices explained in terms of daily use rather than jargon.
High security
Some high security customers want no visible change at all: the same handle, the same finish, a cylinder inside that quietly resists everything the old one did not. Others want the reassurance of a heavy visible bolt.
Commercial
A shop key that walked out with a former employee is the classic commercial call. Rekeying the cylinders puts an end to it, and it is often the moment a business sets up a master key plan so the next departure is a matter of one key, not all of them.
London
Deadbolt Installation
Someone tried the door last winter. The frame took it, but the strike plate is bent, one screw hole is stripped, and the bolt sits in the pocket at a slight angle. It still locks, and it still bothers you every night.
Deadbolt InstallationUsuallyRekey every exterior door to one new key.
WhyThe seller, their agent and any tradesperson who held a copy are now locked out, and you carry a single key.
UsuallyAsk the landlord to have the locks rekeyed.
WhyTenants generally need the owner's agreement, and most landlords are glad to do it when asked plainly.
UsuallyRekey before the next tenant arrives.
WhyIt keeps the same hardware and closes the gap before viewings start.
UsuallyHome Lockout Service
WhyThe visit follows a steady order.
UsuallyBusiness Lockout Service
WhyOn a commercial door the lock is rarely alone.
UsuallyBroken Key Extraction
WhyWhat you have when the locksmith leaves matters as much as what was removed.
Open 24/7
The visit follows a steady order. On the phone you describe the door, the lock and where the key went, which tells the locksmith what to bring.
1 of 3
Before touching the lock we ask for identification or another way to show you live or work there. It protects you as much as anyone.
2 of 3
Most doors can be picked or bypassed with no damage. We start there and only move to a firmer method if the lock leaves no other choice, explaining as we go.
3 of 3
Once you are inside we check the lock still turns properly and that you have a key that works. If the lock was the reason you were stuck, we say so.
Middlesex, Ontario
2021 census · what it means at the door
52%Older homes
About 52% of homes in London were built in 1980 or earlier, according to the 2021 Census.
Basement and side entries on older homes were often fitted long after the house was built, with whatever lock was on hand. Bringing those doors up to the standard of the front entry, and onto the same key, is a common and satisfying job.
49%
Single-detached houses make up about 49% of homes in London (2021 Census).
Neighbourhoods of houses beside townhouses and low-rise buildings have a range of door constructions: solid wood, steel, fibreglass and metal-clad. A locksmith who works in such an area is used to fitting hardware to all of them without new holes.
Yes, usually. Backup access on a keypad or app-controlled deadbolt depends on the model. Many carry small external terminals that wake the lock when a fresh nine-volt battery is touched to them, long enough to enter your code; some also keep a conventional keyed override behind a cover, which a locksmith can pick or decode like any other cylinder, while other current models have no cylinder at all and rely only on their own recovery method. Once inside, the batteries are replaced and your codes are checked.
The address and which door you are outside of, what kind of lock is on it as far as you can tell, and where the key is: inside, lost, broken or simply refusing to turn. Mention whether the door is a rental, whether anyone is inside, and whether the lock is electronic. If you have photo identification on you, say so; if not, say that too so the verification route is agreed before the locksmith arrives.
This is more common than people expect, especially in older houses and at the change of seasons. A door that has swollen, sagged on its hinges or been pushed out of square by thick weatherstripping can pin the bolt against the strike so it will not draw back even with the right key. The locksmith relieves the pressure to free the bolt, then adjusts the strike, hinges or seal so the door closes and locks without a shoulder.
Yes. Like any pin tumbler it can be repinned to a new combination by a locksmith who holds the system, so a departed employee's key can be retired without replacing hardware. Some lines use interchangeable cores that swap in moments with a control key, which suits businesses with frequent turnover. Rekeying stays within your registered keyway, so the key control you paid for continues after the change.
On-site assessment preferred
Describe the problem; we'll take it from there. Talk to a locksmith about it.
Open 24/7 · same fees any hour
On-site assessment preferred · (226) 777-0127 · open 24/7
